Anatomy of ClientBase

Virtuoso Advisors… Did you know

Did you know that Virtuoso advisors participating in Virtuoso’s Marketing program can find details of the offers that were sent to their clients by going to the ACTIVITIES tab in the client’s ClientBase profile?

This means that when your client calls and asks about the Regent Seven Seas offer you sent them, you can quickly see when the mailer was sent and the specifics of the offer with just a few clicks of the mouse.  Never be caught unaware again.

Supplier Retreats a Smashing Success

ritz carlton bacara resort valet

Supplier Retreats in Santa Barbara and Scottsdale were smashing successes for both advisors and suppliers alike with time allocated to network, learn, share and enjoy.  New to this year’s format was the “Town Hall” meeting.  This interactive meeting, closed to suppliers, allowed Colin Weatherhead and the management staff to share the company’s vision, direction and programs with advisors and allowed advisors to express their needs and concerns.  Issues of concern quickly became opportunities for change and the “Town Hall” meeting concept will continue to be a part of this annual event.

Owner’s Cruise 2018

montecito village travel owners cruise 2018

On March 18, 2018, the “Top 3” revenue producers for River Cruises and the “Top 3” producers for Ocean Cruises joined owners Colin Weatherhead, Robin Sanchez and Jacki Jones and Joseph Barney, Uniworld, for Your Travel Center/Montecito Village Travel’s first ever Owner’s Cruise.  This select group of advisors included Foy Renfro, Judi Walker, Patti Koide, Lynn Rudin, Effie Patrianakos, Vicky Voll, their guests and Chris Weatherhead.

Watch the Video here

Secrets of the Two Travel Agent Household

owners of amaze travel

If travel agents know one thing better than most other professionals, it’s that first-rate travel experiences never happen by accident. It takes a 360-degree understanding of every situation, collaborative planning, the flexibility to pivot on a dime and the determination to ensure client satisfaction at all costs.

The same could be said for a happy marriage, which may be why so many married couples have partnered together to build their travel agencies.

When Dad is The Boss

Bob Drinkhouse When Dad's Boss

“I try not to make family gatherings all about the business,” says Bob Drinkhouse, owner of A Ambassador Travel in Phoenix, Ariz.

That’s not always easy when the business is a family affair. Drinkhouse started his travel agency in 1997 and brought his son on board in 2014, with his son-in-law following in 2016.

Loretta Alva Joins Your Travel Center/Montecito Village Travel

Welcome Loretta Alva to Your Travel Center Montecito Village Travel

We are pleased to introduce Loretta Alva as our newest team member.  Loretta will be assuming the role of Director of Leisure Sales previously held by Cate Almgren.  Beginning in the industry as a corporate agent and account manager; she assumed many other roles during her 25 year career including five years with a large host agency.  Loretta’s experience will definitely be an asset to Your Travel Center/Montecito Village Travel as she works with suppliers, employees and Independent Contractors.

Chris Weatherhead elected to Virtuoso’s Hotel & Resorts Committee

Chris Weatherhead Virtuoso Hotels & Resorts Committee & Belmond Travel Agent Advisory Board

Chris Weatherhead has been elected to represent the Virtuoso’s Hotel & Resorts Committee for the Western Region.  This committee provides advice, support and strategy for the continued evolution of the Virtuoso Hotels & Resort Program.  Chris’ work with the Your Travel Center/Montecito Village Travel hotel program and his passion for the hotel industry will be a definite advantage to Virtuoso as they evaluate and grow the Virtuoso network of properties.

Robin Sanchez receives Susan D. Tanzman Advocates Award 2017 Virtuoso at SoCal ASTA Diamond Awards Banquet

Robin Sanchez receives Susan D. Tanzman Inspiration Award at SoCal ASTA Diamond Awards

Robin Sanchez was awarded the Susan D Tanzman Advocates Award 2017 Virtuoso at the SoCAL ASTA Diamond Awards Banquet April 25th in Beverly Hills.

Staff Spotlight - Yvette Angel

Staff Spotlight - Yvette Godoy

Title: Corporate Travel Advisor

Location: Victorville, California 

How long have you been with Your Travel Center?  

Since 2014

What is your best advice to those joining Your Travel Center?  

Never be afraid to reach out to the staff to ask questions. Never stop educating yourself on travel - there is ALWAYS something new to learn. 

Your Travel Center Staff Spotlight

Shane Lefeber Your Travel Center Blog Post Header

Shane Lefeber, VP of Operations and Training

Bend, Oregon

Email: slefeber@ytc.com


Tell the world briefly what you do at Your Travel Center and your role in supporting agents and independent contractors.